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Visionary Strategy

Strategy isn’t an additional task; it’s a guiding force. It’s your compass to success.
In the dynamic business world, effective strategy execution can differentiate leaders from laggards. This eBook introduces a structured approach to bridge the gap between strategy formulation and execution: The Seven Strategy Questions.

What is Strategy?

There are many definitions of strategy, but my definition of strategy is this: “Acquiring, utilizing, and improving the capabilities required to win in the market and obtain desired results.”
That definition leads us to the following seven questions.
The path to success often feels like navigating a complex labyrinth in the vast business world. Each turn brings challenges, opportunities, and decisions to be made. The question is: do you have a map to guide you? This book is that map—a comprehensive strategy execution framework designed to equip businesses with the insights, tools, and methodologies to chart their strategic course and execute it with precision and agility.
Regardless of size or industry, every organization grapples with fundamental questions: How do we understand our internal and external environment? What are our objectives, and how do we prioritize them? How do we continuously innovate, differentiate, and deliver value? And crucially, how do we measure our progress and success?
These are not just questions but the cornerstones of strategic thinking and planning. Yet, answers can be elusive. Drawing from a rich tapestry of business models, research, and real-world examples, this guide presents a structured approach, The Seven Strategy Questions methodology. This offers a transformative lens through which businesses can view, evaluate, and refine their strategic endeavors.
As we embark on this journey, you’ll discover tools to decode your business environment, methodologies to align and galvanize your teams, and innovative approaches to building compelling value propositions. But more than just tools and methodologies, this guide is a call to action—a beacon for those committed to excellence, growth, and sustainable success.
In a world of constant change and uncertainty, strategy is your compass, and execution is your momentum. Let’s begin this exploration by ensuring that every step you take, no matter how intricate the maze, is confident, informed, and aligned with your vision. Welcome to the strategic voyage of a lifetime.

Integrating The Strategy Questions with EOS™ and other Business Operating Systems

In business management, the Entrepreneurial Operating System™ (EOS™) is a robust framework that focuses on vision, traction, and health to drive organizational success. Within EOS, the ‘how’ of business operation and execution is diligently addressed. However, for a business to flourish, it requires more than just a set of operational guidelines. This is where the Seven Strategy Questions come into play, adding a crucial layer of strategic depth to EOS.
EOS essentially provides the roadmap for execution, guiding businesses to set a clear vision and execute it efficiently. But for this execution to be meaningful, it must be grounded in a well-defined strategy. This is where the Seven Strategy Questions step in, inviting a deep dive into the core elements of strategy, ensuring that the ‘why’ and ‘what’ are as clear as the ‘how.’ It is about marrying vision with strategy and execution.
The EOS framework provides tools like the Vision/Traction Organizer™, offering a structured way to set long-term objectives and break them down into actionable steps. The Seven Strategy Questions give depth to this process, ensuring that these objectives are visionary and strategically sound. Essentially, they provide the ‘why’ behind the ‘what’ and ‘how’ of EOS, ensuring the roadmap to success is well-defined and strategically powerful.
By integrating the Seven Strategy Questions with EOS, organizations can forge a holistic path to success, ensuring their vision and operational execution are strategically guided and aligned. It’s not just about how you get there; it’s about understanding why and what you strive to achieve, making the journey more purposeful and results-driven. EOS sets the pace in this integration, while the Seven Strategy Questions provide the depth, making for a comprehensive approach to business growth.
The terminology in the Seven Strategy Questions is somewhat analogous to, though different from EOS. The Seven Questions are more detailed in both concept and execution than the EOS components.
3-Year Picture → Vision and Areas of Strategic Focus
Marketing Strategy or Message → Value Proposition
Rocks → Initiatives
Measurables → KSMs (Key Success Measures) & Results
Process Component → Key Activities

The Seven Strategy Questions

Strategy is dynamic. Constant questioning keeps it relevant and actionable. Reviewing the following Seven Questions regularly can help ensure continued success.

The Seven Questions

What is the Context?
What do we want to accomplish (Vision)?
How do we win (Value Proposition)?
What Capabilities do we need?
What do we do every day (Key Activities)?
Are we getting the Results we want?
How do we improve (Initiatives)?

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1. What is the Context in which we operate?

When it comes to the Strategy Questions, it’s vital to ask them within the context of both internal and external analysis. Internally, these questions help organizations delve into their core values, mission, and vision, aligning these with the practical aspects of their operations. They ensure the strategy is aspirational and grounded in the organization’s capabilities and culture. Externally, these questions guide businesses in assessing the dynamic market forces, competition, and ever-evolving trends. They aid in crafting strategies that respond to external realities and opportunities, aligning the vision with the market dynamics.
While this book will not delve deeply into internal and external analysis methodologies, you can use tools such as SWOT, PEST Analysis, Porter’s Five Forces, and the Blue Ocean Strategy Map.
To thoroughly understand the internal strengths and weaknesses of your firm, take the .

2. What do we want to accomplish (Vision)?

Defining a clear financial, customer, and societal vision is essential for sustained growth. Additionally, prioritizing organizational changes is necessary to achieve the stated business objectives.
When defining and prioritizing organizational objectives, it’s important to ensure the business is measuring to the desired results. Although there is no one-size-fits-all approach, results focused on financial, customer, and employee are mandatory for every business.
Our approach breaks objectives into two types, desired results and areas of strategic focus:
Desired results are the tangible outcomes an organization aspires to achieve are typically quantified and time-bound. They are the measurable benchmarks that indicate the effectiveness of the strategies employed.
Areas of Strategic Focus - while desired results are the "what" of the objectives, areas of focus define the way to achieve those objectives. These focal areas require attention, resources, and effort to achieve the desired results.

a. Desired Results

The tangible outcomes an organization aspires to achieve are typically quantified and time-bound. They are the measurable benchmarks that indicate the effectiveness of the strategies employed.
VRS Planning Templates_Page_1.png
Financial Results are critical as they reflect the organization's health and growth potential. Examples include revenue targets, profit margins, free cash flow, and overall business value. A robust financial foundation enables further investments, expansions, and innovations.
Customer & Market Results: Metrics here may encompass market share, customer acquisition and retention rates, and customer satisfaction scores. Being attuned to customer needs ensures sustained demand and brand loyalty.
Employee & Societal Results: Employee satisfaction, retention rates, and training/development metrics fall into this category. Societally, measures might include corporate social responsibility initiatives, sustainability efforts, and community engagement. Organizations that thrive typically ensure they're both good workplaces and corporate citizens.
The 7 Critical Metrics
Customer Satisfaction (using NPS)
Pipeline Coverage Ratio
Revenue
Revenue Concentration
Revenue Churn
EBITDA or Burn
Employee Engagement (using NPS)

b. Areas of Strategic Focus

Areas of Strategic Focus are the most important areas an organization must pursue to achieve its long-term vision and desired results.
While desired results are the "what" of the objectives, areas of focus define how to achieve those objectives. These focal areas require attention, resources, and effort to achieve the desired results.
Areas of focus are like a spotlight on a stage - there are only a few and if the entire stage is spotlighted, none of the stage is.
In the ever-evolving business landscape, strategic clarity and execution can make the difference between success and stagnation. Here are 20 generic areas of focus, grouped under distinct themes in the Predictive Index’s World of Work framework, that organizations can adopt to navigate their unique challenges and capitalize on opportunities:
Teamwork & Employee Engagement:
Promote from Within: Cultivating a culture of engagement and professional development by prioritizing internal promotions.
Team Cohesion: Enhancing team-level outcomes by boosting team cohesion and collaborative synergy.
Elevate Engagement: Uplifting productivity and retention by increasing overall employee engagement.
Vision-Driven Results: Driving employees to achieve with passion and a clear vision.
Foster Loyalty: Reinforcing employees' faith in the company, enhancing loyalty and long-term commitment.
Innovation & Agility:
Cultivate Creativity: Fostering and cultivating creativity, opening doors for a refreshed or entirely new company vision.
Commercializing Innovations: Strategizing the best pathways to commercialize new ideas or inventions.
Brand Evolution: Creating or redefining the company's brand, sculpting market perceptions.
Pioneering Products/Services: Launching innovative product lines or services, setting industry precedents.
Expand with New Teams: Setting up specialized teams or departments to spearhead business expansion.
Process & Precision:
System Implementation: Introducing new systems or processes to streamline operations and enhance outcomes.
Growth Structures: Implementing structures or procedures tailored to handle the demands of an expanding workforce.
Reliability Enhancement: Boosting the reliability of production or services, minimizing disruptions or delays.
Efficiency & Waste Reduction: Streamlining operations to reduce waste and elevate efficiency, positively impacting the bottom line.
Forecasting Precision: Improving forecast accuracy to inform robust long-term planning and budgeting.
Results & Discipline:
Sales & Marketing Investment: Amplifying revenue streams by investing in sales or marketing teams.
Innovative Pricing/Distribution: Crafting new pricing or distribution strategies to cater to evolving customer needs.
First-Mover Advantage: Strategizing to outpace competitors, securing a dominant market presence.
Data-Driven Market Leadership: Harnessing data-backed decisions to drive market share with discipline.
Growth through Retention & Sales: Driving organizational growth by focusing on sales augmentation and customer retention.
Businesses can craft an actionable and adaptive roadmap by drawing upon these areas of focus tailored to distinct organizational needs. The Predictive Index's framework offers strategic depth and breadth, ensuring companies are equipped to thrive in their unique journey.
Using the Areas of Focus
Objective: Rephrase the priority in your own words​.​ ​Be as specific as you can in terms of how this objective will play out for your team and your work. It may be helpful to use the SMART framework. Business priorities may or may not be time-based.
Deliverables: List the Deliverables for this priority.
Resources & Questions: What resources will be required to accomplish this priority? What questions do you need answers to?
Risks & Blindspots: What are things you are concerned may be challenging with this objective?​ ​ How might this team struggle to execute on this goal?

3. How do we win (Value Proposition)?

ValueProp.png
A Value Proposition articulates a company's promise to its customers, underscoring the unique benefits they can expect. It's a potent tool that bridges the company's offerings to the needs and challenges of its clientele. A compelling Value Proposition offers clear, relevant solutions regardless of the industry. Let's reexamine its components with a refined focus on pricing:
What do we sell?
Products/Services: Clearly outline the offerings, whether tangible products, services, software, experiences, or a combination thereof. Highlight any supplementary or supportive features that augment the primary offering.
Who do we sell to?
Target Audience: Define the primary customer segments, understanding their motivations, challenges, and desires. Whether the offerings are tailored for specific demographics, businesses of varying scales, or niche groups, a deep understanding of the audience is essential.
How is it (product/service) priced?
Pricing Strategy:
Amount: The actual cost of the product/service, considering its perceived value and market standards.
Timing: When is the payment made? Upfront, post-service, or upon delivery?
Frequency: Is it a one-time payment, monthly subscription, or a pay-as-you-go model?
Duration: How long does the agreement last for subscriptions or service contracts? Is it a month-to-month, annual, or multi-year commitment?
Combination: Often, businesses use a mix of the above, such as an initial setup fee followed by monthly subscriptions or tiered pricing models based on usage frequency or duration.
The 3 Whys:
Need: Identify the distinct challenges or desires the product or service addresses. It could cater to a market gap, offer efficiency improvements, or provide a unique experience.
Differentiation: Articulate the unique attributes that set the offering apart. This could encompass innovative features, exceptional quality, a unique problem-solving approach, or unparalleled support.
Trust: Establish the factors that make the company trustworthy. This can be built through customer testimonials, industry accreditations, transparency in operations, or robust guarantees.
In framing a Value Proposition, businesses should remember it's not merely about selling an item or service; it's about delivering unmatched value. This requires a clear understanding of how the company's offerings dovetail with the customer's world, addressing their requirements, and distinguishing themselves in a bustling market landscape.
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4. What are the required Business Capabilities?

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